Privacy Policy

PERSONAL DATA PROTECTION

Arapinis Bros. G.P. created this site for the sole purpose of serving its customers. The site is simple and easy to use and designed to meet the specific needs of each user. To better serve you, it is important that you, our customer, understand that we must provide specific information concerning the processing of your order, which is stored by us.

This Privacy Statement describes the method of collecting data from our website and its use on our part. This Privacy Statement refers only to personal data that you provide us with during your order on this website.

GENERAL

The information provided voluntarily by users of the mentioned site, is used by our company, so that its users have direct and substantial contact with the store, to provide our users/customers with answers to specific questions posed, to provide better service and finally have their orders processed. Information collected through the website is designed to measure the amount of traffic, to determine customer demands for more products and to facilitate transactions with our company. Arapinis Bros. G.P. does not distribute your information to any other organization or partner who is not related to us.

GATHERING INFORMATION

Arapinis Bros. G.P. designed the website so that customers can visit us without having to reveal their identity unless they wish so. Visitors are asked to provide us with personal data only if they want to order product(s), register with our website and/or send email to Arapinis Bros. G.P.

USE OF INFORMATION

Arapinis Bros. G.P. collects two types of information about its users: (1) information that a user gives us when registering as customer, (2) information that a user gives us to place an order with Arapinis Bros. G.P.
For the completion of any order form on our website, you will be asked your name, address, zip code, email address, phone number, and credit card number/payment method details. Additionally you can request more specific information, such as dispatch-delivery details of an order, billing information.
Arapinis Bros. G.P. is able to use the information you provide during the electronic submission form to contact you regarding (i) the delivery of an order to your address, (ii) to confirm the identity of the client if necessary, (iii) new or alternative products offered by the company.

ACCESS TO INFORMATION

Any order confirmation or delivery requires the collection of personal data. Moreover for the use of a credit card, supporting data identifying the registered legal owner is needed for the first time only, is always enforced. Any supporting documentation that certifies and states the client/customer’s identity remains strictly confidential and is only checked by the responsible officer of Arapinis Bros. G.P. The presentation of your personal data certifies that you consent to your data being used by employees of Arapinis Bros. G.P. for the reasons mentioned above.
Arapinis Bros. G.P. requires employees and maintainers of the site to provide users with the level of client security referred to in this Privacy Statement. In no other case can Arapinis Bros. G.P. share your personal information without your prior consent, unless required to do so through legal channels. Please note that under certain circumstances it is permitted or required by law or under court order to collect, to use and disclose your personal data, which is collected online without prior consent from you (for example in a case of judicial decision).

CΟΟΚΙΕS

Arapinis Bros. G.P. may use cookies as part of its operation of services through its website and for the ease of the company and its customers. Cookies are small files (text files), which are sent and stored on the user’s computer, allowing sites like Arapinis Bros. G.P. to operate smoothly and without defects, collecting many choices the user makes, to identify frequent users to ease their access to the website, and collect data to improve the content of the website. Cookies do not cause harm to computers and the files kept on them. We use cookies to provide you with information and complete your orders and at each exit from our website these are automatically deleted. Be aware that cookies are absolutely necessary in order for our website to function properly and smoothly.

CORRECTION AMENDMENT OR DELETION OF INFORMATION

Arapinis Bros. G.P. allows users to correct, change, add or delete data and information presented to the company. If you choose to delete the information, Arapinis Bros. G.P. will act to remove this information from its files immediately. For the protection and security of user, Arapinis Bros. G.P. will try to ensure that person making the changes is actually the same person as the user. To access, change or delete your personal data, to report problems with the operation of the website or make any query please contact Arapinis Bros. G.P. via e-mail at  or by calling 2102826400. Changes or corrections of your personal data may also be made through the registration page of Arapinis Bros. G.P. Please note that we will do everything possible to protect your personal data, but the safety of your password to our website depends on you as well.

SECURITY OF TRANSACTIONS

Arapinis Bros. G.P. is committed to ensuring the security and integrity of the data it collects about users of its website. Arapinis Bros. G.P. has adopted procedures that protect personal data provided to the website with or by any other means (eg telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to certify that the information is accurate and properly used.